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National helplines


These helplines can give you advice, information and support on a variety of issues. The symbols are there to help you see what each one can help with.

If you have run away
Disability issues
Domestic violence
Health
Sexual abuse
Sexual health
Families and relationships
Mental health
Housing and homelessness
Drugs and alcohol
Young people leaving care
Crime and legal issues
Black and minority ethnic issues
Money and benefits
Lesbian, gay, bisexual and transgender issues
Education and careers
Single parents
Other helpful contacts

Two great contacts that can help you with many of the questions you may have are:

    Get connectedGet Connected 0808 808 4994 1pm - 11pm
    They talk to you to find out what you need to know, and then connect you, for free, to the right organisation.
    Young ScotYoungscot
    This is the national youth information portal for Scotland. It is a great site with information on lots of areas. It also has a ‘find my nearest’ search facility that can help you find what is in your area.

    Are any of our phone numbers or web links out of date? Are there links and numbers we should add or remove? Please let us know.
If you have run away
Message Home (confidential)
(to get a message home for free)
0800 700 740
Get Connected
(to connect you for free to someone who can help)
0808 808 4994
Domestic violence
Domestic Abuse Helpline
(for men, women, same sex partners and young people)
0800 027 1234
National Society for the Prevention of Cruelty to Children (NSPCC)
(for young people at risk)
0808 800 5000
Women’s Aid
(for all females)
0800 027 1234
Mankind
(for all males)
0870 794 4124
Refuge/Women's Aid
(national domestic violence helpline)
0808 2000 247
Sexual abuse
National Society for the Prevention of Cruelty to Children (NSPCC)
(for young people at risk)
0808 800 5000
SAY Women
(for women - accommodation and support services)
0141 552 5803
Breaking Free Survivors
(for female victims of sexual abuse)
020 8648 3500
Families and relationships
Stepfamily Scotland
(for issues about step-parents)
0845 122 8655
Family Mediation Scotland
(for advice on arguments at home)
0131 558 9898
Housing and homelessness
Shelter's free housing advice helpline
(all housing issues)
0808 800 4444
Scottish Federation of Housing Associations
(to find out your local housing associations)
0131 556 5777 or
0141 332 8113
Get Connected
(to connect you for free to someone who can help)
0808 808 4994
Citizens’ Advice Bureau Scotland
(for housing and legal advice)
Young people leaving care
The Line
(support and information)
0800 88 44 44
Who Cares? Linkline
(support and information)
0500 564 570
Who Cares? Scotland
(support and information)
0141 226 4441
Black and minority ethnic issues
NSPCC Asian Child Protection Helpline
(for young people at risk)
0800 096 7719
Shakti
(for all females experiencing domestic violence)
0131 475 2399
Positive Action in Housing
(housing issues)
0141 353 2220
Commission for Racial Equality
(legal support if you are experiencing discrimination
or harassment)

0131 524 2000
Lesbian, gay, bisexual, transgender issues
LGBT Youth Scotland
(youthline with support and information)
0845 113 0005
Lothian Gay and Lesbian Switchboard
(support and information)
0131 556 4049
Single parents
Lone Parents Helpline
(support and information)
0800 018 5026
Gingerbread
(support and information)
0800 018 4318
Parentline Plus
(support and information)
0808 800 2222
Disability issues
Capability Scotland
(physical disabilities)
0131 313 5510
Enquire
(advice about your rights to get extra help with education)

0845 123 2303

Enable
(learning difficulties)
0141 226 4541
Disability Rights Commission
(discrimination issues)
08457 622 633
Disability Benefit Enquiry Line
(benefits and money)
0800 882 200
Health
NHS Helpline
(advice and information)
0800 22 44 88
Health Education Board Scotland
(advice and information)
Sexual health
Sexwise
(any issues about sex)
0800 28 29 30
Sexual Health Line
(HIV, AIDS and STIs)
0800 567 123
Brook Helpline
(family planning and sexual health)
0800 0185 023
Healthy Respect
Mental health
Saneline
(support and information)
0845 767 8000
Scottish Association for Mental Health
(SAMH) (support and information)
0141 568 7000
Campaign Against Living Miserably
(CALM) (for all males)
0800 585 858
Drugs and alcohol
Drinkline
(alcohol issues and advice)
0800 917 82 82
Alcoholics Anonymous
(alcohol issues and advice)
08457 69 75 55
National Drugs Helpline
(drugs issues and advice)
0800 77 66 00
Lifeline Drugs
(drugs issues and advice)
0800 716 701
Know the Score
(drugs information)
0800 587 585
Release
(drugs issues and advice)

0845 450 0215
Crime and legal issues
Scottish Child Law Centre
(legal advice for under 18s)
0800 32 88 970
Crimestoppers
(to report criminal behaviour)
0800 555 111
Victim Support
(for victims of crime)
0845 603 9213
Citizens’ Advice Bureau Scotland
(for legal advice)
Money and benefits
Credit Action
(budgeting and debt advice)
0800 591 084
National Debtline
(debt advice)
0808 808 4000
Citizens’ Advice Bureau Scotland
(financial and legal advice)
Government Benefits
(benefits information and to find your nearest Jobcentre and
Social Security Office)
Education and careers
Learndirect
(information and advice)
0800 100 900